Getting What You Pay For: On Product Liability

Manufacturers create products for consumers to use and enjoy, so it falls upon the producers to deliver high-quality and safe goods for their buyers. Sometimes, however, there will be instances where the manufacturer slips up and creates a product that’s unsatisfactory due to its defects. Product defects can be as simple as minor imperfections in the design to fatal flaws such as toxins mixed into foodstuffs; these can ruin a customer’s expectations or even seriously injure them.

All consumers are entitled to a product that satisfies their specific needs and is safe to use. Should a buyer come across goods that do more harm than help, he or she can press product liability claims against the producers. This way, the manufacturers can compensate for the damages inflicted upon their customers.

There are three types of product liability claims: one based on manufacturing defects, the other on design defects, and the last one involving marketing defects. Complaints regarding poor and substandard product quality are classified under manufacturing defects. Design defects refers to complaints of how the specific design of a certain good is ineffective or dangerous. Lastly, marketing defects refer to cases wherein the product failed to warn customers of any non-obvious dangers associated with it (including any nasty side-effects).


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